Terms & Conditions

1. About Nexafield

Nexafield is a software platform provided by CodeYantra Technologies to help pharmaceutical and field-driven businesses manage field-force, reporting, customer and order-related operational workflows.

2. Eligibility & Business Use

Nexafield is intended primarily for use by organizations and their authorized business users. By registering a company on Nexafield, you confirm that you have the authority to bind that organization to these Terms.

3. Company Accounts

The subscribing organization is responsible for:

• the accuracy of information supplied during registration;
• the conduct and activity of its authorized users;
• assignment of user seats within the organization;
• administration of its company account; and
• maintaining appropriate access controls for its employees and field users.

4. User Seats

5. Subscription Pricing

Nexafield uses seat-based subscription pricing, billed in INR. Current public pricing:

• Monthly: ₹199 per user/month
• 3 Months: ₹189 per user/month, billed for 3 months
• 6 Months: ₹169 per user/month, billed for 6 months
• 12 Months: ₹149 per user/month, billed annually

All plans require a minimum of 5 user seats. The applicable subscription amount is calculated as: number of seats × applicable per-user monthly rate × billing duration. Current public pricing is always available at /pricing.

6. Registration & Setup Fee

Eligible early customers may currently be offered a one-time Registration & Setup Fee of ₹4,999. This fee is separate from, and additional to, ongoing subscription charges — it is not a lifetime subscription and does not replace seat-based billing.

Promotional or early-bird pricing may be revised for future new registrations. Charges already paid remain governed by the terms applicable at the time of that transaction.

7. Payments

Payment for Nexafield subscriptions and applicable fees may be collected through supported third-party payment gateway and payment-processing providers. Where online payments are enabled in the product, Cashfree is the payment gateway used to process those transactions.

CodeYantra Technologies may use its Veltrix platform for selected payment-integration, licensing and platform workflows. Veltrix is not a bank, payment gateway or regulated payment processor. Actual online payment processing is provided by the authorized third-party payment service provider displayed during checkout.

8. Subscription Period & Renewal

Access to Nexafield is provided for the purchased subscription period. Continued access beyond that period depends on renewal of the subscription. Nexafield does not promise automatic recurring billing unless such functionality is explicitly enabled and communicated at the time of purchase.

9. Cancellation & Refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.

10. Account Suspension / Termination

CodeYantra Technologies may reasonably suspend or restrict access to a company account in circumstances such as:

• an expired or unpaid subscription;
• material breach of these Terms;
• suspected abuse or misuse of the platform;
• identified security risks to the platform or other customers; or
• unlawful activity.

We will make reasonable efforts to notify the company administrator where practicable.

11. Customer Data

Company data entered into Nexafield remains the responsibility of the subscribing organization. For details on how data is handled, please refer to our Privacy Policy.

12. Service Availability

We aim to keep Nexafield reliably available but do not promise uninterrupted or 100% uptime. Access may occasionally be affected by scheduled maintenance, technical interruptions, third-party infrastructure issues, or reasonable service changes.

13. Acceptable Use

You agree not to misuse Nexafield, attempt unauthorized access to any account or system, engage in unlawful activity through the platform, or interfere with the normal operation of the service.

14. Intellectual Property

The Nexafield software, branding and associated platform materials belong to CodeYantra Technologies or its applicable rights holders. These Terms do not transfer any ownership of that intellectual property to customers. CodeYantra Technologies does not claim ownership over business data that customers enter into their Nexafield workspace.

15. Veltrix Relationship

Veltrix is a technology platform/brand of CodeYantra Technologies used for selected services within the CodeYantra product ecosystem. References to Veltrix do not indicate a separate contracting entity unless expressly stated otherwise.

16. Changes to Terms

We may update these Terms from time to time to reflect changes to Nexafield or applicable requirements. Updated Terms will be published on this page with a revised “Last updated” date.

17. Contact